Skip to main content
Department of Taxation and Finance

If you do not pay your outstanding property taxes, you will not be eligible for a STAR credit

If you received this letter (Form RP-5310-DELC), we have been informed that your property taxes are more than one year overdue. According to New York State Law, homeowners whose property taxes are more than one year overdue cannot receive a Basic STAR exemption or Basic STAR credit.

You must pay your outstanding property tax balance in full by the date indicated on the letter. If you fail to do so, you will not receive a STAR credit for this property.

What to do next

To pay your outstanding property tax bill, mail your payment to the address on the letter or contact the local office on the letter.

The New York State Tax Department cannot accept payments of property taxes.

If you disagree

If you believe you do not owe property taxes that are more than one year overdue, contact your local office at the telephone or mailing address given within 30 days from the date of the letter. If the issue is resolved locally, your local officials will notify our department.

If you are unable to resolve the issue locally, you may be able to challenge the removal of your STAR benefit with the Tax Department. See the protest rights below.

Protest rights

When a STAR benefit is denied due to outstanding property taxes, New York State Law limits the reasons for challenging the denial to the following:

  • the individual notified is not the taxpayer at issue; or
  • the past-due property taxes were satisfied prior to the date of this notice.

You have the right to protest this notice in either of two ways:

See Protest a department notice for information on how to file your protest.

You must file your protest within two years from the date of this notice.

For more information, see Your rights as a New York State taxpayer.

You may appear on your own behalf or have an authorized representative present your case for review. An authorized representative must have a completed Form POA-1, Power of Attorney, on file with the department.

You should also contact the Tax Department if enforcement of the underlying tax debts has been stayed by the filing of a bankruptcy petition.

Updated: